Rude behaviour from Cartrack Employee

This morning (Saturday 12th October 2024 at 09:20) someone supposedly from Cartrack (didnt get the name - number *** ) called me and mentioned something about the contract I have and then proceeded to ask for me to reveal details of my car etc.

I find this extremely disturbing (with all the ***** that is going on) and told this person about my concern saying that he called me, I didnt call Cartrack so why should I reveal any personal info. He talked over me and rudely said " we can end this call if you do not wish to provide the info" and ended the call.

Is this how Cartrack employees deal with longstanding loyal customers?