LJ
Lacinda J

1 reviews | Active since Apr 2021

16 Feb 2022, 09:25

******* from Cartrack

We have 2 vehicles and since our 2nd vehicle just was installed both units have malfunctioned.

The 2nd vehicle unit was changed 4 times already since we bought the vehicle in May 2021...

The 1st vehicle showed movement ovee the weekend on App but we were in KZN with the keys and car was parked in locked garage.

Cartrack want us to pay a cancellation fee for remainder of contract which we will not am we don't want their service anymore, we want to move to another service provider because if anything happens to one of these vehicle we will have **** on our hands from the insurance company with a malfunction unit and incorrect App movement allocation.

Should jello.peter not help us we will have to pull in our lawyers.

0
Replies (1)
Cartrack
Cartrack's reply16 Feb 2022, 10:44
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate the debits in order to clarified.

Kind regards 
The Cartrack Team