******* disgusting service

I have a tracker in my vehicle for the last two and a half years with cartrack about three weeks ago i called the customer service to in form them i am buying a new vehicle and the tracker to be installed in the new vehicle i spoke to many agents and all they do is to say they have been sending emails to Cape Towns brunch who will make contact with me its three weeks later i am still driving my vehicle without a tracker no one is taking responsibility Selo the manager/supervisor till Kia, Fikile and so the list go on with all the names but i have paid my full monthly subscription the old vehicle is standing with the tracker unit at vw now they tell me i cannot get a new device unless they take the old one out and if they dont get the old device i will be liable for the cost of the old device but i have informed them three days in advance that i am buying a new vehicle and they will make sure they exchange the unit on the day i take delivery of the new vehicle the Cape Town brunch that was supposed to phone has not phone me up till today i cannot recommend car track to anyone or my friends now that i want to cancel my contract they tell me i will be in brich of my contract are they not in brich they does not even deserve a one star for their poor service