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Berky B

1 reviews | Active since Oct 2019

26 Oct 2025, 15:56

Rogue Cartrack

**** alert: I needed a report of my car for personal reasons then called Cartrack for assistance. They told me that they can’t pick up the signal on my car. I’m told their devise inside my car hasn’t been active since June 2025. I wrote emails to be removed after 7 years of paying this company. What was I being billed for if they know their system is dead. That time I pay R240pm. They’re telling me that they can’t track my car unless it’s on “high” speed. I said but I do drive on high speed sometimes so why haven’t they gotten those alerts, still they’re insisting I pay for 2 missed debit orders without caring that their system is inactive I just want to warn people about CARTRACK, it’s not only expensive as opposed to Netstar which has an inside car panic button, phone panic button, online monitoring of your vehicle for R189pm. I have to now endure 20 calls per day from this company demanding my two months instalments for the fun of it. Bullying me with vigour yet they were quiet to inform me that the system seems inactive. Be very careful of this white collar crime, zero tracking but yet robust in demanding your money company.

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Replies (1)
Cartrack
Cartrack's reply26 Oct 2025, 18:42
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team