Robbing the elderly???

If there was a zero star rating, i would have given that rather!! I am writing this on behalf of my mom who is an elderly lady and not computer literate. Her husband (my stepfather) passed away last year and she inherited a vehicle from him. His son's business used to pay for the tracking and after his death, Cartrack somehow obtained my mom's banking details. Despite numerous phone calls and emails trying to explain the situation, since September 2024, Cartrack still debits my mom's account every month without fail. My mom was never supposed to cancel any service with cartrack because my mom NEVER requested Cartrack's service in the first place. She also NEVER signed any debit order form with Cartrack and therefore Cartrack is *******ly debiting her account every month. At the end of August 2025 they debited her account with R1450.32 ??? Cartrack does NOT have any authorisation to debit my mom's account. Cartrack is in effect *****ing money from an elderly lady every month. This is shocking ! Throughout the process nobody from Cartrack even bothered to take ownership of the problem and contact me, to sort it out. After my latest phone-call today, I am now tired of wasting my time with these people. They are happy to take my mom's money but clearly not interested in resolving this issue. I demand that all monies, taken without consent and authorisation, be paid back to my mom immediately.