ZM
Zama M

1 reviews | Active since Jun 2017

16 May 2022, 12:26

Cartrack

<div>I called to report that I was in an accident and my car was declared a writeoff, and they said I must pay R800 and a week later I called back registering a new car, meaning I was continuing and they debited me twice, the April installment and on the 06th of May they debited me for the new device. Now tracker is calling me everyday to pay the R800 that I owe them for the first contract, I don't understand why I have two bills, of the old car and the new car and its not by choice I was in an accident, I am continuing with track but with a new car, this is unfair, if you want to deactivate your unit go to King price as they took my car and take off the unit. Why do I have to pay thousand to cartrack? Its a *******, bad pathetic service, consultants are very rude, they demand this money without understanding the clients issue!</div>

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Replies (1)
Cartrack
Cartrack's reply17 May 2022, 10:33
Official
 
 Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team