1 reviews | Active since Feb 2011
Ridiculous Cancelation Fee
I fitted a tracker into my car using CarTrack. I wrote-off this car and got myself another car in 2 months since the incident. I contacted CarTrack to find out what the cost would be to fit it in my new car. I was told I needed to pay a transfer fee (for the transfer from the one car to the other) which seemed reasonably priced, but unfortunately I was too late since the written-off car was already sold by the s****yard. The only choose I had at that moment was to pay out the contract which would have worked out being R1800 and something rand. I couldn't afford to payout the contract at that time. Almost 6 months later I phoned again, thinking that the cancellation fee has gone down since I have been paying the instalment of the contract every month. I spoke to Thapelo who informed me that the contact cancellation fee is R1700. When I asked why it didn't go down much Thapelo told me that the cancellation fee is R1700, even if you had to cancel a month before the contract ended. So I basically am paying instalments which doesn't do nothing to my total contract amount. I just wanted to take the opportunity to warn the public of this cancellation fee since it is extremely unfair.
In terms of the verbal subscription agreement entered into, you confirmed and consented to being held liable for a cancellation fee.
You further confirmed that no concerns were noted by yourself for discussion in terms of the agreement read out to you.
Kind regards,
Minette van Dalen
In terms of the verbal subscription agreement entered into, you confirmed and consented to being held liable for a cancellation fee.
You further confirmed that no concerns were noted by yourself for discussion in terms of the agreement read out to you.
Kind regards,
Minette van Dalen
