1 reviews | Active since Oct 2018
Ridiculous billing issue
I have joined Cartrack 3 to 4 months ago. The experience has been smooth. Until I receive and sms stating I am R512 in arrears. I contacted them immediately only to find that the incorrect payment details was collected. Now Im currently in debt because of their mistake and have undergone unpleasure. Calmly I accepted and a date was arranged for collection. The R512 was detected however a million days after arranged. I received an sms stating a Summons was going take place. I am fed up!! My patience are finished this is pathetic! Because of someone else’s error im am being harassed. Currently I want my Policy cancelled immediately! I will not accept this. Especially because they caused me a great deal of trouble and now I have to jump to their threats. I want this resolved now! If there is no resolution I want this policy cancelled and refunded. I had no pleasure being your client and wil not refer you!
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
