Review on Shoddy Service Cartrack

his is an email as at yesterdays date sent to the CEO of Cartrack Good Day, I am having a HUGE problem with your company. I have an amount of R350.60 gets taken off my account 6th Of every month. I have had such constant HASSTLES and HARRASMENT from your company. 12June – phone call 17 June phone call 18 June 2 phone calls 20 June phone call 21 June phone call And so it goes. We have bad reception so I have actually spoken to three people. First lady said you were not getting payments hence I owe you money. I asked her to send me statements and information to *** She said ‘I am doing it now” NOTHING EVER ARRIVED. Second lady said she does not know why I owe money but I must pay it. I said ’Send me accounts and bank to pay into and WHY DO I OWE MONEY- she seemed not to know. She said I am sending it now to *** NOTHING EVER ARRIVED Third person, a man, said it was for Roaming. NOW PLEASE NOTE I DO NOT EVEN HAVE A PASSPORT AT THIS TIME- I CANNOT SEE HOW I CAN BE CHARGED FOR THE FACT THAT- AS I LIVE CLOSE TO LESOTHO BORDER, MY CELLPHONE ….NOT MY VEHICLE- REGISTERS ROAMING SOMETIMES…NOT MY CAR..MY PHONE. Once again I asked the man to send me all the information – and bank details- and he said YES AGAIN “ I am sending it now. YET AGAIN NOTHING ARRIVED IN MY EMAIL. Please tell me- how can I be paying for roaming when my car is in the garage!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WHAT WILL IT TAKE TO GET YOUR COMPANY TO ACTUALLY SEND ME THE INFORMATION REQUIRED. I have also asked for statemen before to actually check which cars you have registered and under which company it is registered -was told – I will send it!!!!!!!!!!!!!!!!! Shew Cartrack- this is really really really shoddy service- I wonder if in fact you would do something if one of my vehicles was in danger…REALLY!!!!!!!!!!!!!!!!!!! Jennifer Lotter Appears to be account 549434.