Review of Cartrack’s Service

I am deeply disappointed with Cartrack’s lack of efficiency in handling even the most basic administrative issues. The call centre demonstrates a clear lack of knowledge, leaving customers without proper guidance or resolution. Despite sending emails to Mr Kruger and his team, the same administrative problems persist, with no meaningful progress or accountability. This level of service falls far below expectations. My previous service provider was far more professional, responsive, and efficient, and I regret switching to Cartrack. Based on my experience, I cannot recommend their services. In fact, I would much rather score them a 0 than a 1.