1 reviews | Active since Oct 2025
Repeated Billing Issues and Zero Accountability from Cartrack
If I could give Cartrack negative stars, I absolutely would.
Stay far, far away from this company! They are nothing short of ******. They keep increasing monthly installments without any notice, and this is now the fourth time they’ve failed to process my debit order on time.
Instead of taking responsibility, they constantly harass me during my working hours for something that’s completely their fault. To make matters worse, they now want me to pay extra fees for a new debit check mandate — because they couldn’t get the original debit right in the first place!
Their staff are rude, unhelpful, and completely lack basic customer service skills. They talk down to you as if they’re doing you a favor, when in reality, they’re the ones making mistake after mistake.
I refuse to be penalized for their incompetence and unprofessional behavior. This company has zero accountability, zero transparency, and zero respect for their customers.
Cartrack is a disgrace — avoid them at all costs.
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack has now *******ly debited my account twice in one month. On 31 October, they took R210 claiming it was for a “bounced debit order fee.” Then, without any explanation or authorization, they debited another R210 on 1 November.
This is blatant theft. Every time I try to contact Cartrack, I’m met with rude, arrogant staff who couldn’t care less about resolving the issue. Their only response is, “If you want to cancel your contract, pay a R2000 cancellation fee.”
That attitude says it all — Cartrack treats customers as if they belong to them, not as paying clients. They act above accountability, doing whatever they want with people’s money and hiding behind their contract terms.
It’s time Cartrack is held responsible for their actions
Cartrack has now *******ly debited my account twice in one month. On 31 October, they took R210 claiming it was for a “bounced debit order fee.” Then, without any explanation or authorization, they debited another R210 on 1 November.
This is blatant theft. Every time I try to contact Cartrack, I’m met with rude, arrogant staff who couldn’t care less about resolving the issue. Their only response is, “If you want to cancel your contract, pay a R2000 cancellation fee.”
That attitude says it all — Cartrack treats customers as if they belong to them, not as paying clients. They act above accountability, doing whatever they want with people’s money and hiding behind their contract terms.
It’s time Cartrack is held responsible for their actions
It’s completely unacceptable and they need to be held accountable for these ********* and ******** practices
It’s completely unacceptable and they need to be held accountable for these ********* and ******** practices