SM
Sakhile M
1 reviews | Active since Feb 2021
15 Oct 2023, 07:52
Refusing to Cancel an expired contract
CarTrack is useless and they are *****s.
My contract with them ended a while back but they continue to debit me, in May 2023 I wrote them an email requesting to cancel the month to month debit order, they never rep****. In September I called their call center to request a cancelation of debit orders they promised me it's done. I asked for a confirmation email to date I never received it. They are still debiting my account, they even debit my account on random dates causing me a lot of money in returned debit penalties. I advice anyone looking for a car tracking device not to do business with CARTRACK💔😢
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Replies (1)Cartrack's replyOfficial
16 Oct 2023, 06:23 Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply16 Oct 2023, 06:23
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team
The Cartrack Team
