Refusing to assist with Change of ownership

I'm tired of cartrack customer service agent chasing their target of 80calls. it's been 2weeks requesting change of ownership and it hasn't been done every time I speak to different people telling me to call at 3pm why can't they assist now and then I called at 3pm 2 consultant claimed they calling the new owner while they don't customer service agents don't want to help they prefer easy quires so they can hang up quickly and reach 80calls dismissing other clients. Thandolwami from client service pretended to call the new owner while putting me on hold I was with the new owner she never called up until I hung up. poor customer service other tracking companies they assist immediately with coo unlike their agents putting you on hold for nothing and every month they wanna debit the car that doesn't belong to u anymore 🤬thandolwami go back to training so they teach how to do your job