MZ
MARVIN Z
1 reviews | Active since Jan 2016
03 Dec 2022, 06:57
REFUSE TO CANCELLATION-BAD SERVICE
Please can this company stop taking money from my account because I have to reverse it myself. I sent an email to their account department to cancel their services, but they keep sending me a statement and now they put me into lawyers for R505.00 I two months after their call I could feel that I am not going to be happy with them. So I told them to cancel but they are going ignoring me and decided to threaten me with lawyers. If someone doesn’t want your service you can’t force them to use it. Please cancel your account and send me the confirmation. I do not want your services.
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
05 Dec 2022, 10:32 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply05 Dec 2022, 10:32
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
MZ
MARVIN Z's updateReviewer Update
07 Dec 2022, 05:09Good day
I am still waiting for the cancellation confirmation letter. I went through my bank statement and I noticed that Cartrack took money from my account and it is a different amount from the debit order. The first R105 money was taken 26/11/2022 the second R105 money 01/12/2022 Why you taking money from my bank this is ***** . I want my money back
I am still waiting for the cancellation confirmation letter. I went through my bank statement and I noticed that Cartrack took money from my account and it is a different amount from the debit order. The first R105 money was taken 26/11/2022 the second R105 money 01/12/2022 Why you taking money from my bank this is ***** . I want my money back
MZ
MARVIN Z's update07 Dec 2022, 05:09
Reviewer Update
Good day
I am still waiting for the cancellation confirmation letter. I went through my bank statement and I noticed that Cartrack took money from my account and it is a different amount from the debit order. The first R105 money was taken 26/11/2022 the second R105 money 01/12/2022 Why you taking money from my bank this is ***** . I want my money back
I am still waiting for the cancellation confirmation letter. I went through my bank statement and I noticed that Cartrack took money from my account and it is a different amount from the debit order. The first R105 money was taken 26/11/2022 the second R105 money 01/12/2022 Why you taking money from my bank this is ***** . I want my money back
MZ
MARVIN Z's updateReviewer Update
07 Dec 2022, 11:38Guess what I have just received this from Cartrack
“Please find the attached cancellation form, please be advised of R 2650,00 fee for early termination and the 20 working days’ notice period required.”
1. I never signed any contract. What contract you talking about? Only two debit orders you taken which I returned because I knew that something is wrong with you. I am not paying anything and I will be taking this to my attorney and will also talk to some of my friends to write an article about you guys, because I saw lots of complaints here.
2. I was never advise or told that I will pay R2650.00 should I stop using your services. This is a ****.
3. Why are you taking money from my bank The first R105 money was taken 26/11/2022 the second R105 money 01/12/2022 which is a different amount from what you have been taking from the two months I had your services.
4. It’s only two months I spoke with Cartrack and you already sent me threats to take me to lawyers and put me on bad credit.
“Please find the attached cancellation form, please be advised of R 2650,00 fee for early termination and the 20 working days’ notice period required.”
1. I never signed any contract. What contract you talking about? Only two debit orders you taken which I returned because I knew that something is wrong with you. I am not paying anything and I will be taking this to my attorney and will also talk to some of my friends to write an article about you guys, because I saw lots of complaints here.
2. I was never advise or told that I will pay R2650.00 should I stop using your services. This is a ****.
3. Why are you taking money from my bank The first R105 money was taken 26/11/2022 the second R105 money 01/12/2022 which is a different amount from what you have been taking from the two months I had your services.
4. It’s only two months I spoke with Cartrack and you already sent me threats to take me to lawyers and put me on bad credit.
MZ
MARVIN Z's update07 Dec 2022, 11:38
Reviewer Update
Guess what I have just received this from Cartrack
“Please find the attached cancellation form, please be advised of R 2650,00 fee for early termination and the 20 working days’ notice period required.”
1. I never signed any contract. What contract you talking about? Only two debit orders you taken which I returned because I knew that something is wrong with you. I am not paying anything and I will be taking this to my attorney and will also talk to some of my friends to write an article about you guys, because I saw lots of complaints here.
2. I was never advise or told that I will pay R2650.00 should I stop using your services. This is a ****.
3. Why are you taking money from my bank The first R105 money was taken 26/11/2022 the second R105 money 01/12/2022 which is a different amount from what you have been taking from the two months I had your services.
4. It’s only two months I spoke with Cartrack and you already sent me threats to take me to lawyers and put me on bad credit.
“Please find the attached cancellation form, please be advised of R 2650,00 fee for early termination and the 20 working days’ notice period required.”
1. I never signed any contract. What contract you talking about? Only two debit orders you taken which I returned because I knew that something is wrong with you. I am not paying anything and I will be taking this to my attorney and will also talk to some of my friends to write an article about you guys, because I saw lots of complaints here.
2. I was never advise or told that I will pay R2650.00 should I stop using your services. This is a ****.
3. Why are you taking money from my bank The first R105 money was taken 26/11/2022 the second R105 money 01/12/2022 which is a different amount from what you have been taking from the two months I had your services.
4. It’s only two months I spoke with Cartrack and you already sent me threats to take me to lawyers and put me on bad credit.