Refusal of the tracker cancellation

This is the 2nd mail sent to car track after interacting with their customer service agent.<br> Just received a call from one of your consultant, that refused to cancel my service with cartracker.<br> <br> Contract was signed for 3 years in 2008, which expired 2011 (it was renewable on a monthly basis). Agent informed me that I will be liable for january premiums. I do not want to be in business with car track anymore, a 21 notice request by your agent should not be applicable to me as the contract expired in 2011 however i kept my loyalty with car track from 2011 till 2015 (i kept my business with cartracker for over 5years after my contract expired and i get told that i still have to serve a ridiculous 21 days and still going to be liable for January premiums.....REALLY CARTRACK REALLY!!!<br> <br> This is surely one of the most appalling service I have received in 2016,what a way of starting 2016!!!!! !!!<br> <br> Please listen to my call interaction with your obnoxious agent.....<br> <br> NB: Please cancel my cover with immediate effect.<br> <br> Disappointed,<br> Mr Mollo