GH
Geoff H

1 reviews | Active since Dec 2011

10 Mar 2025, 22:41

Refund due. No action.

I Cancelled tracker 2 weeks ago due to sale of vehicle Paid up front 3 years. Due refund. Promised resolution. Called last week again. No one knew anything. Promised action. Again Nothing to date.This is indeed sad.

0
Replies (2)
Cartrack
Cartrack's reply10 Mar 2025, 22:45
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team 

Best regards,

GH
Geoff H's update13 Mar 2025, 13:52
Reviewer Update
Insurer has changed tack. Spoke to Jabulani in accounts to sort out transfer of a credit owing to a new installation. So far so good. Review again tmrw when installation team contact to schedule fitment to new vehicle. Happy thusfar.