Refund

I had two cars registered with cartrack and when I discovered that my husband was also paying for his car, which made three payments instead of two, I called cartrack enquiries and they insisted that it was only two cars under my name and the payment my husband was making was not reflecting in their system. I however, requested to cancel my subscription with them as I had Nestar also deducting premiums for the same coverage. I was told to pay R457. 38 of which I paid but the amount went off twice and I called cartrack immediately to reverse the other amount. They acknowledged receipt of the two payments and promised me a refund. This was done before monthend November and to date I have not received my refund. Your assistance in this regard is highly appreciated.

Ms. Sinah Mkhonta