Recurring Issue, No Response or Customer Service

Been exactly 4 days since my last review, contacted cartrack 4 times regarding the issue, all 4 times I had to explain the situation all over, each of the 4 times was I told I would we contacted with feedback regarding my vehicle tracking device, since the last phone call nobody has contacted me, DELI00054 is my account,

https://www.hellopeter.com/cartrack/reviews/device-installation-9206dbace5544aaa***c02425f85-***