ZM
Zenzile M
1 reviews | Active since Jan 2016
22 Jan 2016, 09:52
Recovery warranty
Car was hijacked in december ,No recovery,No communication from Cartrack,No response on documents submitted for recovery warranty.Unprofessional staff both senior and junior. Ppl must choose another tracking company,this one is clearly useless!!!
Helpful (0)
Replies (1)0
Replies (1)
Cartrack's replyOfficial
22 Jan 2016, 12:32Hello Mbanjwze,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
We have communicated with you. You responded to our email communication on 12th Jan and 20th Jan. We only received completed documentation for your claim in January 2016.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
We have communicated with you. You responded to our email communication on 12th Jan and 20th Jan. We only received completed documentation for your claim in January 2016.
Kind regards,
Minette van Dalen
Cartrack's reply22 Jan 2016, 12:32
Official
Hello Mbanjwze,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
We have communicated with you. You responded to our email communication on 12th Jan and 20th Jan. We only received completed documentation for your claim in January 2016.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
We have communicated with you. You responded to our email communication on 12th Jan and 20th Jan. We only received completed documentation for your claim in January 2016.
Kind regards,
Minette van Dalen