GD
Gerda D
1 reviews | Active since Nov 2020
02 Dec 2025, 11:23
Recieved the worst m...
Recieved the worst most unprofessional service from 3 different account consultants refusing to let me speak to a manager refusing to let me speak to the previous consultant, putting me back to the main answering menu without answering my questions having to start the whole process over again with a different consultant, putting me on hold for very long periods at a time,not resolving the problem and request made, even after being on the phone with different consultants for more that 30 min I am left not knowing if problem is resolved,this was not the first time receiving this type of service from Cartrack consultants, really very unprofessional.
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Replies (1)Cartrack's replyOfficial
02 Dec 2025, 11:32 Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
Cartrack's reply02 Dec 2025, 11:32
Official
Good day,
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
