BM
Brown M
1 reviews | Active since Jan 2016
06 Jan 2016, 11:27
RE: *****ING MY MONEY AFTER CANCELLATION
Good Day <br> <br> Please be mindful of using Cartrack if you are going to cancel before the 3 year contract ends. They keep debiting even after you cancel and they expect you to keep reversing the debits at your cost otherwise you only get a refund in 7 days. The show no remorse for this, its near impossible to reach their accounts department and don't respond to emails. I need them to leave me alone but they won't do that.<br> <br> I have exhausted every avenue short of taking legal action. Please do not deal with this company!!!
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Replies (2)
Cartrack's replyOfficial
21 Jan 2016, 14:11Hello mthoks3000,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed with the Debtors Manager, we have investigated in order to resolve.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed with the Debtors Manager, we have investigated in order to resolve.
Kind regards,
Minette van Dalen
Cartrack's reply21 Jan 2016, 14:11
Official
Hello mthoks3000,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed with the Debtors Manager, we have investigated in order to resolve.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed with the Debtors Manager, we have investigated in order to resolve.
Kind regards,
Minette van Dalen
BM
Brown M's updateReviewer Update
18 Aug 2016, 12:15Good Day
Thank you guys for sorting this out.
BM
Brown M's update18 Aug 2016, 12:15
Reviewer Update
Good Day
Thank you guys for sorting this out.