Re re-installation of the device.

I have been with cartrack for almost 3years, been paying without issues. Now on the 7 January 2025, I had changed the car and informed cartrack about this. I asked them to remove the device from the old car to the new one...cartrack has practically taken their own time to do this. Up to now as I'm writing this review...am at car track waiting for the "technician" appointment was scheduled for 15h00 now it's after 16h40. Having driven to their offices in Pinetown since no communication was spoken to me about their delay. Now imagine what would happen if anything had happened to the car. As it is, I'm in fear because looks like I will have another day of sleeping in the car. No one cares. I was told the matter had been escalated and here I have not still been serviced. You can now do the maths and see if there a silver lining at the end of this tunnel. I don't know if it's me being female. Or it's because I'm black. Or maybe I'm just a nobody with nobody. I can't wait till this contract finishes and I exit .... and never look back again