Quick to upsell but slow to CANCEL

Good Day

On the 1st June I logged a cancellation via WhatsApp for an additional fee of R55, I then called on the 3 June for the cancellation as I was not getting any assistance on the WhatsApp platform.

I was told a cancellation fee will be charged I agreed , but that was not done i am still being billed the R55 .

What is the purpose of not cancelling when i called and sent messages , you like to upsell and do DEBI mandates and cant cancel when I asked .

This is one of the reasons i HATE debit orders , they'll tell you that you can cancel anytime and wont lift a finger to do that. Quick to upsell not to cancel 4 JUNE -R50 10 JUNE-60 30 JUNE -50 31 MAY 154

Contact -***

I WANT MY REFUND W