1 reviews | Active since Jan 2020
****py service
Since December I had the worst experience with Cartrack. I'm a new customer, I phoned them to get a tracking system installed in my car, they said said they'll phone back in 48 hours. A week passed they didn't phone. Everyday I phone them someone will call, someone will call. Eventually I got hold of their branch in Menlyn, they will install it there, it was it was 03/01/2020. Okay things went good for a few days, then my car alarm gives trouble, it goes of in the middle of the night. I phoned and complained, they will send a technician. 10/01/2020 the technician was here Grant was his name, he said they wired the wrong power cable. Rewired again, he broke my speaker of my car sound, nou he will tape it with double sided tape. The speaker keeps falling of. What service is this. And another thing, you as customer are not aloud to see where the tracking unit is located. Ha. I can see it clearing when I'm driving at night, you can see the blue light as bright as day. This is unacceptable. What if someone highjack me, they will know where the unit is. Get this fixed.
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
