1 reviews | Active since Apr 2019
PUBLIC PLEASE DON'T JOIN THEM RUN AND THINK TWICE
27 March they phoned me for a device. 28 march they inserted a NON working device. on 8 April they returned to insert another device. on 10 April my car is dead. Towed in as something is pulling my battery down. Discovered that the device is faulty as well. Phoned them asked them to come check whats happening. long story short more than 2 weeks further burned wires a massive electrician account and also still NO CAR TRACK. THE DEVICE WAS THEN DISCONNECTED BY CAR TRACK. SO NEVER HAD I HAD A DEVICE YET CAR TRACK HARASSES ME FOR PAYMENT LEGAL LETTERS VILJOEN ATTORNEYS ALSO HARASSING ME FOR PAYMENT 75 CAR TRACK MEMBERS INVESTIGATING 25 PEOPLE AT VILJOEN ATTORNEYS THAT IS INVESTIGATING IT YET NO ONE IS COMING BACK. AFTER SEVERAL OF MONTHS OF THREATS, MAILS TO FREEZE MY ACCOUNT TAKE MY ASSETS I DECIDED TO PAY IT AS I WAS GETTING TIRED OF 8 TO 9 CALLS PER DAY. ALL CORRESPONDENCE AS PER WHATSAPPS WHERE THEY ARE SORTING OUT MY ACCOUNT, IT WAS SEND TO NUMEROUS CALL CENTRE AGENTS AND MANAGEMENT AND PEOPLE AT VILJOEN ATTORNEYS PROMISED TO SORT IT OUT AND GET BACK TO ME. AFTER 3 OR 4 HELLO PETER REVIEWS AND THEY ALSO PROMISED TO SORT MY ACCOUNT OUT THEY STILL DID NOT. AT THIS MOMENT I'M PAYING AND GETTING THREATENED FOR SOMETHING I DON'T EVEN HAVE. PLEASE CAR TRACK DO NOT REPLY ON THIS MESSAGE OR PHONE ME. THIS COMPLAIN IS FOR THE PUBLIC TO BE AWARE OF WHAT YOU DO AND TO THINK TWICE BEFORE JOINING THEM. MY ACCOUNT IS PAYED IN FULL AND STILL CALL ATTENDANCES PHONES FOR PAYMENT. THEY MAKE ME THINK WHAT SERVICE ARE THEY GIVEN IF THE LADY THAT PHONES YOU AFTER YOU TELL HER BUT THE ACCOUNT IS PAID IN FULL THERE IS NO OUTSTANDING SHE REPLIES WITH "O I SEE THAT NOW. PUBLIC PLEASE DON'T GET IN THEIR TRAP THEY ARE GOING TO GIVE YOU SLEEPLESS NIGHTS FOR SOMETHING YOU DON'T EVEN HAVE. PAYING FOR SOMETHING IF MY CAR OVER COMES SOMETHING THEY WONT EVEN BE ABLE TO TRACK IT AS THE DEVICE IS NOT EVEN CONNECTED.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
