1 reviews | Active since Oct 2016

01 May 2017, 21:28

Prospective Clients Beware: No Service except a headache

<p>I contacted Cartrack to have a Fleet unit installed in my vehicle. A few days later, the engine light came on. I thought it was time for service so I took it to the service center. It turn out something had happend wth the electrics. The only person who worked on my vehicle was the tracking device tech. I tried for a week to get someone to call me back and im still waiting today. I keep being told that I cant speak to the reoair deartment but a message will be sent to them to have someone call me back. No call has come and I'm fed up. The ****** unit doesnt even work now. Showing ncorrect GPS data. Call center agent says Ii should call again for god knows what! Where is the management???????</p>

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Replies (1)
Cartrack
Cartrack's reply02 May 2017, 05:10
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team