****** property

We're in mid-July now - I was assisted by a technician named Angelo Motena in April when I lodged the same complaint I'm bringing up here, again. My fuse box cover was ****** from my car and upon the cartrack team, Technician Supervisor, and technician acknowledging that it was indeed taken and would be replaced by said technician at his expense, To this day, nothing has been done and I'm not being taken seriously.

Angelo Called me to make arrangements telling me when he would buy it and how long I'd have to wait to receive it. He missed the delivery deadline and completely ghosted me (May).

I complained again on Hello Peter only to repeat the process. The supervisor called and told me Angelo had exhausted his funds and it would be sorted at the end of the month and still, nothing. July, same story, only this time Cartrack would be covering the expense. They said to give it a week and they'll deliver it and fit it. We're now on the 17th of July. No communication whatsoever.

They call and hang up as immediately as I answer and are threatening to blacklist me but I'm sorry, I refuse to pay until my ****** part is returned. they have been inconveniencing me since our relationship started. They installed a faulty device in my car which destroyed a then-new battery. They came back to rectify that error and stole my fuse box cover while they were at it. I'm tired of the disingenuous apologies and the lack of urgency. Overall, just tired of the entire organization and their poor customer service. I will get a call about my account being in arrears and even when I explain why and get "forwarded to customer service, Customer service rings twice, Drops the call, and then another agent calls me so we can start this whole charade all over again.

This is embarrassing for both of us. I can't keep whining as a grown man and you can't keep ignoring this 4 month issue. There will be consequences. Easily my biggest regret of 2024. RETURN MY COVER PLEASE.