AP
Annemarie P

1 reviews | Active since Aug 2015

05 Aug 2015, 14:38

Promises and Still no Unit installed after weeks

Do not use Cartrack Units as there Service is super Bad. They want Dealerships to sell there product but give bad client Service. I've phoned and phoned and Riaan promised that they are on there way to install the tracker unit and Still after how many phone calls unanswered there is still no tracker unit installed into my vehicle. Then Evidence told me to suddenly fill in a new form which already was done and now still no response. They want dealerships to sell this product to clients and then the Dealership will need to deal with difficult clients because of Cartrack that does not give service to the Clients.<br> <br> Very very Very unhappy with there Service.

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Replies (1)
Cartrack
Cartrack's reply14 Aug 2015, 16:52
Official
Hello anneypagani1,

Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.

Riaan has been in contact with in order to resolve.

Kind regards,
Minette van Dalen