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Siphiwe N
1 reviews | Active since Jun 2020
18 Jun 2020, 14:42
Promise made not kept, gatvol
Charged for a service that am not receiving and expecting me to pay cancelation fee of R2600. If it is not a faulty unit, then they can't pick up the location of the car or I sometimes get same location no matter where I go. They have installed 3 units in my car already last one being last week and they wanted to schedule another repair/installation this week again
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Replies (2)
Cartrack's replyOfficial
18 Jun 2020, 14:45Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply18 Jun 2020, 14:45
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
SN
Siphiwe N's updateReviewer Update
19 Jun 2020, 04:09I cannot continue to stress like this, I want to terminate cartrack services effective immediately. I only learned of so many hidden information which was never disclosed off only yesterday after being a client from 2014. I want to cancel this contract as the product is not serving the purpose.
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Siphiwe N's update19 Jun 2020, 04:09
Reviewer Update
I cannot continue to stress like this, I want to terminate cartrack services effective immediately. I only learned of so many hidden information which was never disclosed off only yesterday after being a client from 2014. I want to cancel this contract as the product is not serving the purpose.