Problems 48hrs After Starting Contract! The Worst Service.

I did a change of ownership on Monday and someone was supposed to come repair my unit. i called for feedback today and they said they tried to call me which they didn't. the lady then put me on hold and 10 minutes later I was back at reception. I was transferred from Pillar to Post for a good 30 minutes til i spoke to a Manager Mpho asking to rather cancel the change of ownership because of the extremely bad service. then I'm told there's a cancellation fee. NO COOLING OFF PERIOD, Nothing, its been less than 48hrs! beware of them! THEY ARE A ****!!!