Problematic service from Cartrack

Cartrack has given me a lot of PROBLEMS. After trying their camera and finding it was terrible, I downgraded to a more basic system. - Trying to set and unset the carwatch alert is a real pain. You can't set it immediately after turning off the car. You have to wait a while, usually 1 1/2 - 3 minutes and sometimes up to 5 minutes. Then if you forget to unset and start the car an alert is sent to them. I have had times when they didn't call me and when I tried to follow up they have no real answer as to why they didn't respond. Other times they try to call and if they don't get me they don't call back and don't call my alternate number. - There are times when they do well, but it is very inconsistent! - Just try to get out of a 3 year contract - Ha! It will cost you thousands!!