Premium Required for Deinstalled Unit
My premium is in arrears.
Arrangements were made to remove the tracker from the Volvo and be installed into a BMW.
No correspondence was received when the deinstallation was supposed to take place, so I am unsure as to whether this even happened. The lack of communication from Cartrack is absolutely terrible!
Was this tracker deinstalled? If so, the premium will only be paid when the tracker is in the new vehicle.
Should I wish to cancel your poor service, I need to pay an exuberant amount, which is really unfair, given the fact that your service is really bad. I should really never have moved from Tracker.
Regards Cara Meere
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
05 Dec 2024, 11:52Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
Best regards,
Cartrack's reply05 Dec 2024, 11:52
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
Best regards,
's updateReviewer Update
10 Dec 2024, 12:40Still no feedback from CarTrack.
Only communication from their side is that I owe them money.
Must be wonderful to turn a blind eye to this matter!
Only communication from their side is that I owe them money.
Must be wonderful to turn a blind eye to this matter!
's update10 Dec 2024, 12:40
Reviewer Update
Still no feedback from CarTrack.
Only communication from their side is that I owe them money.
Must be wonderful to turn a blind eye to this matter!
Only communication from their side is that I owe them money.
Must be wonderful to turn a blind eye to this matter!