MN
Motshidisi N

1 reviews | Active since Jan 2019

21 Jul 2024, 18:59

Powerevent Alert.

Nonthandazo khanyile is the one that gave me a call regarding a battery alert on my car...but my disappointment she just cut the call in my ear without even finishing the conversation with me therefore her service is really poor I believe she needs more training on customer service, I believe an appropriate way to close a call with a customer 1st you listen to my answer then ask if there's anything you can assist with then close a call with " Thank you have a great day further " not just cut a call that's very rude.

0
Replies (1)
Cartrack
Cartrack's reply23 Jul 2024, 13:53
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Best regards,