Poor The call centre operator spoke in a very very unclear voice

Poor The call centre operator spoke in a very very unclear voice. Rambled along at the speed of sound and I had to repeat bacic info like the spelling of my adress and email 3x - 4x. Listen at the tape. And they are only able to do installation on Monday, after I asked nicely for tomorrow. Just a very bad and irritated experience. Will seek service of another service provider