Poor show cartrack

This lack of communication is quite concerning, especially given the importance of the service we expect from your company. As a customer, it is disheartening to feel ignored and to have our inquiries go unanswered.

The only time we received a call from your team was at 7:30 in the morning, which occurred only after we had to halt a debit order. It’s clear to us that our attempts to engage with your service are not being taken seriously, and we find this level of customer service unacceptable.

I hope that this letter will prompt you to review your communication protocols and address this matter swiftly. We deserve to have our concerns heard and managed by competent staff who are dedicated to providing proper assistance.