Poor Service(Recovery/Warranty)

I have been trying to get hold of a lady called Chantall for the past two weeks. Every time I call she is either not in the office or too busy to take my call.

My car was ****** and Mr Smith the fleet manager promised to keep me updated with everything they found out. He never called since then.

Cartracks service is good until it’s actually time for them to provide the service you pay for. Chantall ducks and dives, soon as she hears its for a claim she is busy or not in office. This can’t happen for 2 weeks straight!