poor service to repair their faults but quick for sales to install faulty units, this is insane service

From the 28th of September 2026 to 7th October 2026 my tracking device unit was not working, when I login call on the 7th of October after releasing, I was told its faulty, I decided to install new one for new contract of 36 months, but then the device worked only on the 7th of October 2026 then faulty again.

So, I was misled with wrong errors, when I requested it to be checked, I am told I have to book for repairs, while the new sales of mislead happened quickly, as I thought this will solve my problem still this is continuing.

I will not regard this as renewal of new contract as unit is not working, it really inconveniencing me to work, as I need to claim kilometers to go to work and back. I need this issue sorted on the 12th of October 2026 or cancel the renewal, rather all my unit and move somewhere else with quality service and value to customers

This is really unacceptable at all, poor service. The new unit is malfunctioning; that's ridiculous.

Vehicle registration : ***, My Name is Gilbert Tjale, cell ***