1 reviews | Active since Dec 2023
POOR SERVICE FROM CAR TRACK
Car tack is absolutely useless they only good in selling products but after sales service sucks. I have 6 vehicles on my fleet but i have endless issues with accurate tracking lately the camera systems stops working in 3 of my delivery vehicles due to so called depleted data, for one I was never informed about about limited data usage yesterday I bought 500 SMS but 24 hours later I'm still unable to view my vehicles and the tracking accuracy is pathetic, Problem is I have 3 year contract since it was installed December/January I brought this under my attorneys attention to cancel the contract and have the units removed This is not my first complaint they wanted to charge me for maintenance call outs which I reported 3 to 4 months ago the told me I'm out of the warranty time frame which I disputed due to their poor service and delayed response .I want the owner of car track to contact me personally as the stuff is full of apologies but ***********, I told them that I'm going to cancel the debit order.
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
Thank you for your patience,
The Cartrack Team
Thank you for your patience,
The Cartrack Team
to me
- Add the R30 Lifetime Maintenance Warranty, or
- Pay a once-off call-out fee of R600.
CEO Escalation | |
to me
- Add the R30 Lifetime Maintenance Warranty, or
- Pay a once-off call-out fee of R600.
CEO Escalation | |
