Poor service

On Tuesday 17th December 2024 (just after 18:00) i disconnected my vehicle battery for replacement thereof which i replaced yesterday 18th December 2024 (around 17:00).I am very disappointed because during that period,i never received a call from the Cartrack maybe to find out about any emergency/maintenance on the vehicle. That incident made me to ask myself what could have happened i was in an unfortunate situation,was a blame going to be on me for negligence during the claim? I am always honoring my payments but was dismally failed by the company.