DR
Deodra R

1 reviews | Active since Nov 2020

25 Nov 2020, 23:26

Poor service delivery

Exceptionally poor service. After sales service is shocking. I would recommend to pay the additional fees at a competitor rather than making use of car track. Purchased a new vehicle but cannot use it because there is no tracker in my vehicle, my insurance is at risk and no one has assisted. Debits done to do the work, but still waiting for their scheduling department to contact me for installation. Numerous phone calls, numerous Facebook messages and yet no response.

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Replies (1)
Cartrack
Cartrack's reply26 Nov 2020, 09:25
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team