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PAULA M
1 reviews | Active since Apr 2022
18 Jul 2024, 10:22
POOR SERVICE!!!!!
Cartrack There is no experience, staff in the call centre and the accounts they are just all rude!!!! Keep contracting me about a payment not made. I pay annually and they still don't get the picture. On one hand they say thank you for the payment and the next minute they call wanting to suspended the account,hand me over and cancel contract.
Surely all other service providers in the tracking industry don't communicate with the customers,as cartrack does.
What shocking service, no manager or CEO is aalvailable to sorting this poor service out.
So I suggest before looking for a tracking supplier don't use cartrack, endless problems. Thanking you Paula ***
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Replies (1)Cartrack's replyOfficial
18 Jul 2024, 12:37Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply18 Jul 2024, 12:37
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
