JD
Jacques D

1 reviews | Active since Aug 2022

30 Aug 2022, 10:21

POOR SERVICE

VERY VERY VERY Poor Customer Serivce. I have opted for a tracker ,

Agents called me and opened a business profile , f**k knows why ( i cant change to personal without having to pay a “once off” fee of R350 )

Im being charged for a R149 service monthly but not receiving the benifits of it (such as car watch ) on the app

Uppon calling the callcentre i keep on getting transferred between departs with each agent telling me a different story

Then they have the audacity to ask you to Refer someone to them.

I WOULD NOT RECOMMEND USING THIS COMPANY WHATSOVER

0
Replies (1)
Cartrack
Cartrack's reply30 Aug 2022, 10:35
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.

Kind regards 
The Cartrack Team