LD
Lonwabo D
1 reviews | Active since Feb 2025
12 Feb 2025, 15:00
Poor Service Cartrack!!!
Very, very disappointed. It started out well with the device working well and debits going off. When my contract matured, I was not informed, instead the month to month fee was collected, I kept quiet. Now when I request my contract I am given the run around, when I request for cancellation I am sent from pillar to post. Their team leaders are *********** and their staff is plain rude and inefficient, Petrus/Petros Team Leader transferred my call without even saying, the goes for Kaitlynn/Katelyn, same goes for many others. Poor client service and to make matters worse, they have no complaints department, how convenient is that for them..
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Replies (1)Cartrack's replyOfficial
12 Feb 2025, 15:48Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply12 Feb 2025, 15:48
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
