Poor service Cartrack

I waited four days for Mighty Cartract to contact me to schedule an installation appointment. When they finally called, we set a confirmed time with Kgarabo. However, on the day of the appointment, I had to call them to find out where the technician was. They informed me he would be 30 minutes late.

Again, I had to follow up myself, only to be met with no helpful response. No one could assist me, no manager was willing to speak to me, and to make matters worse, they cut me off, saying they needed to speak to other clients.

This is completely unacceptable service. Customers shouldn’t have to chase a company down for an appointment they scheduled. Extremely disappointing experience.

Maybe someone will contact me before December.