CB
Christa B

1 reviews | Active since Nov 2013

11 Sept 2023, 12:57

Poor service

Cartrack provide the most pathetic service . My car was written of. I had to keep on following up to get the device removed . Now it is a struggle to get it installed into my new car. In the meantime they are quick to take the money for the removal and new installation. No updates , no communications. They placing the insurance of my car at risk. And then if I want to cancel due to their poor service I will get charged for a penalty . I will not advice their product .

0
Replies (2)
Cartrack
Cartrack's reply11 Sept 2023, 13:03
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team 
CB
Christa B's update11 Sept 2023, 15:22
Reviewer Update
Complaint now sorted after several calls and fights . So unnecessary.