ME
Mpho E
1 reviews | Active since Jan 2023
23 May 2025, 07:58
Poor service
It is easy to join cartrack but difficult to leave them. I cancelled my contract with them last year October but they have been billing me still until today after deactivating the tracker. They sent me a outstanding amount of R1625 that i must pay for a tracker that was deactivated.
Helpful (0)
Replies (6)0
Replies (6)
Cartrack's replyOfficial
23 May 2025, 09:20Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply23 May 2025, 09:20
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
ME
Mpho E's updateReviewer Update
23 May 2025, 09:22Thank i would appreciate that.
ME
Mpho E's update23 May 2025, 09:22
Reviewer Update
Thank i would appreciate that.
ME
Mpho E's updateReviewer Update
23 May 2025, 09:24Hopefully you will this time, cause this was said to me before and was never done hence i decided to come to this platform.
ME
Mpho E's update23 May 2025, 09:24
Reviewer Update
Hopefully you will this time, cause this was said to me before and was never done hence i decided to come to this platform.
Cartrack's replyOfficial
23 May 2025, 12:13Good day Mpho,
I hope this message finds you well.
Further to our recent telephone conversation, please be informed that the matter has been escalated accordingly. As discussed, you have made arrangements with our Accounts Department, who have also assisted with the cancellation process according to what you advised me. Kindly note that I will continue to monitor the situation and will contact you later with an update.
Thank you for your cooperation.
Kind regards,
The Cartrack Team
I hope this message finds you well.
Further to our recent telephone conversation, please be informed that the matter has been escalated accordingly. As discussed, you have made arrangements with our Accounts Department, who have also assisted with the cancellation process according to what you advised me. Kindly note that I will continue to monitor the situation and will contact you later with an update.
Thank you for your cooperation.
Kind regards,
The Cartrack Team
Cartrack's reply23 May 2025, 12:13
Official
Good day Mpho,
I hope this message finds you well.
Further to our recent telephone conversation, please be informed that the matter has been escalated accordingly. As discussed, you have made arrangements with our Accounts Department, who have also assisted with the cancellation process according to what you advised me. Kindly note that I will continue to monitor the situation and will contact you later with an update.
Thank you for your cooperation.
Kind regards,
The Cartrack Team
I hope this message finds you well.
Further to our recent telephone conversation, please be informed that the matter has been escalated accordingly. As discussed, you have made arrangements with our Accounts Department, who have also assisted with the cancellation process according to what you advised me. Kindly note that I will continue to monitor the situation and will contact you later with an update.
Thank you for your cooperation.
Kind regards,
The Cartrack Team
ME
Mpho E's updateReviewer Update
23 May 2025, 12:22Thank you
ME
Mpho E's update23 May 2025, 12:22
Reviewer Update
Thank you
Cartrack's replyOfficial
23 May 2025, 13:20You are welcome
Cartrack's reply23 May 2025, 13:20
Official
You are welcome