ZX
Zamantuli X

1 reviews | Active since Mar 2018

08 Jul 2022, 12:39

Poor service

I bought the car in May with an old device which they were supposed to remove and install a new one and now it's July 8th no installation has been done. That is why I am cancelling everything because the service is poor. Now I am being forced to pay and they are telling me I am in a 3 year contract. I won't pay for anything. They must stop flooding my mailbox and SMS's and calling me as if I am using their services.

0
Replies (2)
Cartrack
Cartrack's reply08 Jul 2022, 14:09
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team 
ZX
Zamantuli X's update11 Jul 2022, 14:10
Reviewer Update
Hi,

I am getting calls late at night and on weekends asking me to pay a premium for a device that was not installed. Right now all I want is for the contract to be cancelled.