Poor Service

I installed tracking device in December 2024. The technician who installed the device plugged in fan switch which we remove on purpose as it was broken. That caused the fan not to run and it overheat. It damaged top and block and some parts.

We contacted Cartrack of which their other technician came out to check the damage. When he enquired from the technician who installed he denied plugging the switch. He promised that they will subject him to *****etector and only then they will come back to me about the outcome and way forward

Since January till today 23 April 2025 they have not come back to me. This is poor service that I received from Cartrack.