POOR SERVICE AND NOT TAKING RESPONSIBILITY FOR NOT RESPONDING WHEN I PRESSED THEIR PANIC BUTTON

After I have been paying for their Tracking Service with a Panic Button I never received that Service. I was once in a situation where I pressed the Panic button and no one called/responded, I then Logged a complaint about that situation on the 25 June 2022 and they sent a Technician to fix it only in round about the 20th September 2022, on top of that no one has taken any responsibility regarding the fact that when I pressed the Panic Button no one responded but they still demand payment from me, after I have paid the outstanding money because now I'm a tired up in a contract with them, still My Cartrack App is not working and still to this day 01 December 2022 I haven't heard anything regarding the issue that they never responded about owning to the fact that They never responded when I Pressed the Panic Button. Don't be fooled by their CEO Complaints Email they put on their Website, its useless. I cooled have been hurt or my car Hijacked or Died and they couldn't have picked up the Panic Button Signal..... To top it off..... their rude Customer/Accounts/Service Desk people....... My advise, don't sign up with them......they are simply a Bullsh*t company!!!!!!