Poor service and lack of remorse from the supervisor on call.

The company has extremely bad arrogant call center operations. I reported it to an authorized debit order to Nthabi and and after she could not assist I escalated the issue to her supervisor who dropped my call and never bothered to answer call back. I attempt to call again went to another department which could not pick my previous call data. Sadly their debit tracking system is outdated and and suffers memory loss and it doesn't recognize Debi Check. It will randomly debit even payment was made.